About Brand24
Brand24 is an AI-powered social listening and brand monitoring tool that tracks mentions across social media, news sites, blogs, forums, and review platforms in real-time. The platform uses advanced machine learning and natural language processing to analyze sentiment, detect anomalies, and provide actionable insights about your brand's online presence. The standout feature is Brand Assistant, a ChatGPT-style AI that answers natural language questions about your brand data, such as 'Why did our mentions spike last week?' or 'How do we compare to competitors this month?' With support for 108 languages and comprehensive reporting options, Brand24 automatically generates personalized insights and suggestions, eliminating hours of manual report creation. Designed for small to mid-sized businesses, agencies, and brand managers, Brand24 offers an intuitive interface that makes social listening accessible without enterprise-level complexity. The platform excels at delivering immediate insights into brand health, helping users identify opinion leaders, track competitor performance, and respond quickly to customer conversations across the digital landscape.
Best For
Pros & Cons
Pros
- Real-time monitoring across 25 million online sources with twice-daily updates
- AI-powered Brand Assistant chatbot answers natural language questions about brand data
- Comprehensive sentiment and emotion analysis with anomaly detection
- Multi-language support for 108 languages with global coverage
- Automated AI insights reports generation saves hours of manual analysis
- Intuitive interface makes social listening accessible for non-technical users
Cons
- Higher pricing compared to basic social media monitoring tools
- Results update frequency limited to twice daily on lower-tier plans
- Advanced features require learning curve for maximum effectiveness
- API access requires additional $99 fee on top of plan pricing
Pricing Plans
- Full access to all features
- Real-time monitoring
- AI insights
- Sentiment analysis
- 3 keywords
- 5,000 mentions per month
- Basic reporting
- Email alerts
- 7 keywords
- 25,000 mentions per month
- Advanced analytics
- PDF reports
- 12 keywords
- 100,000 mentions per month
- Custom reports
- API access
- 25 keywords
- 500,000 mentions per month
- Advanced integrations
- Slack & Teams integration
- Unlimited keywords
- Unlimited mentions
- Custom integrations
- Dedicated support
Prices as of Jan 2026. Check official site for current pricing.
What People Say
Brand24 is an excellent internet and media monitoring tool — all your brand mentions are in one place! We can quickly analyze customer feedback, respond in real time
It's a cool platform it gets all of your socials grouped together in one place you can see how they're performing.
FAQ
What is Brand24?
Monitor your brand mentions across 25 million online sources with AI-powered sentiment analysis and real-time alerts. Get instant insights into brand reputation, competitor performance, and customer conversations.
How much does Brand24 cost?
Free (Free Trial) • $149 Individual • $249 Team
Is Brand24 good for beginners?
It depends on your experience level. Check the features to see if it fits your needs.